Privacy policy

TK Estate & Design (TK Estate) is a private real estate brokerage in Jeddah, Saudi Arabia, operating under REGA FAL licence 1200048020 (CR 7053753344), with its office at 3646 Prince Muhammad bin Abdulaziz Rd, Al Rawdah, Jeddah 23432. For the purposes of the PDPL, TK Estate & Design is the controller of the personal data described here.

Reach us by email at info@tk-estates.com or on WhatsApp at +966 56 738 7731.

Very little. This site is a set of static pages: no accounts, no database of visitors, no login. Browsing it creates no record of you with TK Estate & Design beyond what is described below.

Analytics and advertising cookies are set only with your consent. When you first visit, a consent banner asks whether we may enable Google Analytics 4 (to understand which pages are read) and the Meta Pixel (to measure our Instagram and Facebook advertising). Both stay switched off until you accept, you can accept one and refuse the other, and you can change your choice at any time from the link in the footer. If you refuse, no cookie from Google or Meta is set and only the technical logs below exist.

As with any website, the pages are served by a hosting provider (Cloudflare Pages) and the photographs by a server operated for us and delivered through Cloudflare. They may keep short-lived technical logs (IP address, browser type, page requested) to keep their service secure. We do not use those logs to identify you.

When you send an enquiry from a listing, the contact page or the List With Us page, the site sends what you typed — your name, phone number, email, message, the property you asked about and the language you used — to our enquiry service. That service records the enquiry in TK Estate & Design's own customer system (hosted on a server we control) so that an advisor can follow it up, notifies our team, and sends a copy to info@tk-estates.com.

The same page then offers to open WhatsApp with a message pre-filled from your enquiry. Nothing is sent to WhatsApp unless you press send there.

A hidden anti-spam field and a short rate limit protect the form; no other profiling is applied to what you submit.

The Call and WhatsApp buttons on this site open your phone app or WhatsApp on your device. The website itself sends and stores nothing through them; a message travels from your WhatsApp account to our WhatsApp Business number only when you press send.

WhatsApp is operated by Meta. Once you message us, Meta's WhatsApp Terms of Service and Privacy Policy govern how the conversation is transmitted and stored on their side, including on servers outside Saudi Arabia.

When you contact us we keep what you give us: name, phone number, email, the property or area you are interested in, your budget or requirements if you share them, and the messages exchanged. If we arrange a viewing or act for you in a transaction, we also hold the documents it requires, such as a copy of your national ID or iqama, the title deed and the terms agreed.

We use this data to answer your enquiry; to arrange and record viewings; to represent you as buyer, seller, landlord or tenant; to prepare brokerage and lease agreements; and to meet our obligations as a licensed broker, including REGA record-keeping, Ejar registration of tenancies and anti-money-laundering checks where the law requires them.

We do not sell personal data, we do not build marketing profiles, and we will not add you to any mailing list without asking.

Under the PDPL we rely on: your consent, given when you choose to contact us or accept analytics or advertising cookies, and withdrawable at any time; the steps you ask us to take before a contract, and the performance of a contract with you; our legal obligations as a REGA-licensed broker; and, for basic non-sensitive contact details only, our legitimate interest in replying to people who write to us, never applied in a way that overrides your rights.

We do not ask for sensitive data (health, religion, biometrics and the like); please do not send it to us.

Enquiries that do not lead to a viewing or a transaction are deleted within 24 months of the last message between us. Records of viewings and of transactions we have brokered are kept for as long as REGA and Saudi commercial and tax rules require, normally ten years from the end of the transaction, then destroyed. Analytics data in Google Analytics is retained for 14 months.

You can ask us to delete your data sooner at any time. We will, unless a law requires us to keep it, in which case we will tell you which law and for how long.

Property owners and developers: only with your consent, and only what is needed to progress a viewing or an offer, such as your name and when you can visit. We never pass your number to an owner or developer without telling you.

Service providers: Cloudflare (hosting of these pages and the enquiry service, and delivery of photographs), the image storage server operated for us, Meta (WhatsApp Business, and the Meta Pixel if you accept advertising cookies), Google (Google Analytics 4 if you accept analytics cookies), Telegram (an internal notification to our team when an enquiry arrives), and our email provider (the copy sent to info@tk-estates.com). When you choose to open a 3D tour, the tour is served by Matterport, Inc. (United States), which then receives your IP address and may set its own cookies; nothing from Matterport loads until you press play. Maps on the contact and listing pages are embedded from Google Maps, which receives your IP address when the map loads.

Authorities: REGA, the courts or other Saudi authorities when the law requires it, and only to the extent required.

Some of the providers above process data outside the Kingdom: Cloudflare delivers these pages through its global network, Meta stores WhatsApp messages on its own infrastructure abroad, and Google, Meta, Telegram and Matterport operate their services from outside Saudi Arabia. A WhatsApp conversation with us, the technical logs of your visit, analytics events you have consented to, and the enquiry notifications may therefore be processed outside Saudi Arabia. Our own customer records stay on a server we control.

The PDPL permits such transfers where they are necessary to provide a service you have asked for and appropriate safeguards are in place. We keep what leaves the Kingdom to the minimum and keep no client records on those platforms beyond the conversation or notification itself.

Under the PDPL you have the right to know what personal data we hold about you and how we use it; to receive a copy in a clear, readable form; to have it corrected, completed or updated; to have it deleted or destroyed; and to withdraw any consent you have given, at any time, without affecting what was done before.

To use any of these rights, email info@tk-estates.com or message us on WhatsApp. We will confirm your identity and respond within 30 days, at no charge.

If you are not satisfied with our answer, you may complain to the competent authority for personal data protection in Saudi Arabia, the Saudi Data & AI Authority (SDAIA), through its published channels.

Our services and this site are intended for adults. We do not knowingly collect data from anyone under 18. If you believe a minor has sent us personal data, tell us and we will delete it.

Client records are kept on access-controlled devices and accounts used only by TK Estate & Design staff, with two-step verification on our WhatsApp Business account and our hosting. Property documents are shared only through channels we control, and copies of ID documents are deleted once the transaction they were needed for is complete, unless the law requires us to keep them.

No method of transmission is perfectly secure. If we learn of a breach affecting your data, we will notify you and the competent authority as the PDPL requires.

We will update this page when our practices change, for example if we add a new analytics or advertising tool or change how enquiries are handled. The date at the top shows the current version; material changes will be flagged here for 30 days.